Free EMS delivery on orders over $35 worldwide in 3 business days after the payment successful.Usually it takes no more than 3 weeks for your order to be delivered
Free next day delivery on orders over $150, buy today, get it asap.use and play soon.
100% Discretion Assured! ALL ORDERS are shipped in plain discreet packaging!
We will supply to you the tracking number at the first time after we send the product out.
All products at our site are available to be shipped - that means we have them in stock and can provide them to you immediately. All orders will be dispatched within 2 days. Usually we process an order within 24 hours. All weekend orders, will be batched on Monday. We make an efforts to ensure that your order is shipped promptly! You will be automatically notified via E-mail when we approve and ship your order.
We guarantee that your drugs will arrive at your door within 21 days from the time of clarification, or we will re-ship your medication. In 99% of shipments, products arrive at the destination within 7 to 14 days. There are circumstances however where packages may be delayed. If this happens simply report the delay to our Patient Service Centre and we will reship your package.
Return and Refunds
Joyhers.com hopes you love your purchase, however, if you wish to return your order you can do so with our satisfaction guarantee.
Unwanted goods Joyhers.com will offer a part of refund, charge our postage costs, within 7 days – no questions asked! If you wish to exchange the goods ordered for any reason what so ever, you can do so within 30 days of receipt. Please note that we cannot refund or exchange unwanted items if the product has been used or the original packaging has been broken.
Free Gifts You will be asked to return any FREE gift received if the return of unwanted goods takes the total of your order under the qualifying amount stated for a FREE gift. In the event of the FREE gift not being returned with the unwanted items, Joyhers.com has the right to deduct the cost of the FREE gift from the customer.
Faulty or incorrect goods Faulty or incorrect goods should be reported to Joyhers.com Customer Service Department ASAP. However, we do give you 30 days to inform us for a refund or exchange.
Joyhers.com offers a 45 days replacement policy on all faulty products.
Please give a full description of the fault and return the item in its original box for a refund or replacement. Please clean items before returning.
All returned products will be tested and returned to you at your expense if they are found to be working.
Cancellations You have the right to cancel your order within 3 days for a refund. However, if your parcel has already been despatched you will be charged for the cost of shipping and a refund will not be made until the parcel has returned back to us. Please remember that we work on 2 days despatch system so to avoid the postage charge and delayed refund you should inform us in 2 day that the order is made.
Refunds A refund cannot be issued until joyhers.com receive the goods in question. The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation. At Joyhers.com we aim to refund you within 14 days.
How to return an item If you are returning an unwanted item please make sure you wrap the item securely. You will need to enclose a note informing us of your details, order number and reason for return. Please also state whether you would like an exchange or refund.
We recommend that you send goods by recorded delivery as we cannot be held responsible for any loss of parcel on the way back to us. Postage costs of unwanted goods are down to the customer.
Please send back to: vivi Zhongshan road,Tianhe District,Guangzhou,China
518057
If you are returning a faulty item please contact our Customer Services Department email:admin@joyhers.com
This returns policy does not affect your statutory rights.
